How
to book
All final bookings should be made by phone, but please feel free
to make enquiries and ask for quotes by email, telling us what
your moving, such as different furniture or boxes and bags, as
well as what floors your going from and too, we also like to know
the size of your property, i.e. a one bedroom flat or a two bedroom
house, and if your completing a house sale on the day of your
move, this always adds to the time taken to move you.
What we expect from you
"MAKE SURE YOU ARE PACKED AND READY TO GO ON OUR ARRIVAL"
Please
do not book our services unless you are 100% sure that you will
use us, this has happened quite a bit lately and as well as stopping
us from earning a living, you are stopping other people from using
us. We will now charge full rate for cancellation, I know it sounds
harsh, but we will not let you down and hope you will do the same
to us.
We
help load and unload the vans, but we do not supply or pack boxes,
and on our arrival, we expect all packing to be completed, and
ready to be loaded onto the vans, Please don't make those boxes
to heavy, a good measure is; if you can't lift them then nor can
we, any furniture should be disassembled by the customer unless
arranged with us when booking. Any windows or doors to be removed
to gain access for entry should also be arranged when booking.
Customers should save parking spaces for vans, usually the size
of one and a half cars, any parking fines and fees are the responsibility
of the customer.
Parking
Are
there any restrictions?
Will
the van be able to get to within 20 metres of your new home? Long
carry distances slow down jobs?
Do
you need to have any areas coned off by the council so that the
van can park close to your property?
Will
the route to your new home pose a problem for the van?
If
you have a drive can a heavy van (3.5 tonne) park on it, over
hanging trees can cause problems?
Payment
- Cash or cheque with guarantee card on completion of move
And
most importantly; Don't pack the kettle (biscuits also appreciated). |